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Sugar Casino Reviews (40)

• 12.04.2020

I'm definitely sure Sugar casino, is an amazing new casino on the market, already they entered with amazing service, super fast processing of payment, really good customer support, amazing big amount of games, and great promotion's for everybody, even though they are new i'm sure they will be big and well known soon! 

• 12.04.2020

ok...what to say.....i'm still waiting till today for the promised free games.....very untypical for a Microgaming casino cause I learned to know all Microgaming casinos as very reliable....

• 31.03.2020

Registered here offer the no Deposit bonus.at first glance, cool young casino.Like the work of support to the players relating respectfully answer all questions quickly and clearly.Bonus program is not yet very large but there is a decent bonus on your first Deposit.Money was taken quickly( in one day,no documents were asked)

• 21.03.2020

This casino have a great welcome offer 100% and 55 freespins in starburst which are wager free by the way. They also have a chat service which was very friendly to me.

• 19.03.2020

just was bored this noon and decided to dig out some new casino. this one is very charming. got 11 freespüins. their freespins are consideres cash - not bonus money tied to wagering requirements. they offer a big selection of games such as netent and microgaming. Support was very froiendly and helpful - and funny. i am definetely going to deposit here.

• 16.03.2020

I registered at Sugar casino with an intention to receive no deposit bonus. I couldn't get it because they don't give free spins and no deposits for players from my country. I did receive an email with an exclusive deposit bonus, which I took. I liked the games and support was awesome as well, but I think that wagering requirements are too high.

• 30.01.2020

DONT USE THIS CASINO.... On the 10th of December I successfully won £64,000 with this casino. At 18.00 on the 10th, I withdrew £60,000 in £5,000 instalments via wire transfer as they don't provide any other method and the limit for each transfer is £5,000.. This left me with around £4,000 left in my casino acccount and £60,000 in pending withdrawels. Once I had completed the withdrawels I logged out of my account. I was logged out of my account for a couple of hours, during this period I have numerous eye witness that can prove I was not playing the casino or in front of a playroom to do so. I then went to logged back into my account but couldn't. An error message saying your account has been locked came up when I tried to login. I then proceeded to contact the love support, I sent numerous messages to the love support team, but there was no response. I then proceeded to contact them via email to ask why my account had been locked, I sent them 5 email, again with no response. At this piont I went to bed, again with eye witness that can prove I was not on a platform to play the casino. Upon waking up in the morning I again trend to login to my account, the same error message apeared, your accout is locked. I again used the live chat to ask why my account had been locked. I got an response this time. I was told to reset my password. I informed the live chat that I didn't need to reset my password as I knew it and again asked why my account had been locked. They informed me that they would send my issue to their technical team. After a few hours and no update or response, I decided to do as I was told and reset my password. Upon doing this I still couldn't of into my account. About 15 minuets after resetting my password I received an email off the casino with a new password, not the one I had reset it too, but one they had emailed me. I proceeded to log into my account with the rely provided password. When I logged in I found may balance to be at £70.00, not at the £4719.55 I had left in my account. Surprised by this I proceeded to check my pending withdrawels, upon checking non of the £60,000 or 12 individual £5,000 pending withdrawels were there. I proceed T go back to the live chat function and ask them where my pending withdrawels were the the missing balance in my account had gone. After numerous hours of conversation to no avail, they informed me that the money in my account and been played and that the pending withdrawels were cancelled and again played. I would like to state and make this very clear that this was not me that did this. I was told to check my game history, upon doing this I saw that from 20.07 through to 02.14 on game had been played consistently during that period of time. During that period all the money in my account had been played through and all the withdrawels had also been cancelled and played through. As stated above I have eye witnesses that i couldn't have been playing the casino during this period. I was also asleep by 23.00 PM. I also as stated above sent numerous emails and contact live chat to say I could by access my account. From 19.00 to the next day I couldnt access my account as an error message appeared to say my account had been locked. The game history states that the play was consistent over the above stated period, again I have eye witnesses to say that thiis couldn't have been me, and it couldn't have been me as I couldn't access my account. Since this has happened I above been in communication with the casino to try a resolve this. They have been reluctant to communicate with me and have pretty much ignored me. Upon checking the game history, thierbee cords are riddled with errors. Incorrect figures and incorrect game play wins and sums that dots add up. I also noticed that at one point in the history it's states that within 19 seconds a spin was made,!the games was exited, a pending withdrawel was cancelled, the game was rentered and another spin was made, All within 19 seconds!!! .... I finally received an email back off them this morning stating that thier records show that the game history is consistent with the my usual play and that the IP address is too. I have asked them to provide me with a copy of their findings. I am still waiting for a response. All I all this casino is fraudulent and is not worth playing, you will end up having the above experience, something that you would not want to experience. Please don't open an accout with them. I have given them a day to provide their evidence, if they don't then I will be reporting hem to the polices fraud unit and will be contacting a solicitor

• 11.01.2020

I am fairly new to this Casino however so far I have not received any good service or even an mail giving me bonus offers to try the Casino. I am thinking twice of making a deposit here as I aint sure how they are when it comes to paying out withdrawals

• 17.12.2019

The support has been very nice to me so far, so I think that is good. But the wagering for all their bonuses is really high, I don't like that they don't give free spins for my country, so I can take match bonuses but not free spins and that doesn't make sense to me. I still like them, but I most likely would avoid them because of their odd terms.

• 07.12.2019

Oh my god, I was going to play at this casino, it had the games I liked it looked pretty cool

Ok, the wagering requirements are little to high but looked a good casino.

Now reading the review from above I think I will give this one a miss, but other reviews seem to be quite happy - rather confused on this one.

• 27.10.2019

Sugar casino has really sweet designed website and all the time you spend there you feel so sweet:) I'm for real:)
Also they have very good looking promotions for deposits. Wagering requirements just 35x bonus amount is one of the best deal we can find.
Also they have the games from most of the popular one software providers.
I was playing here with first deposit bonus but didnt have luck and lost. and after i didnt make another one so they sending me emails actually everyday but all teh offers are not attractive and they didnt send any free bonus.

• 02.08.2019

what an awesome casino,i was met by the most polite and gentle support i ever.
the freespins ticked in with no problem and i won 15 bucks on them, then got a bit greedy and lost.
bonuses are nice and the casino looks very tidy and is easy to navigate with no lag or other stressfull things.
They also got nice games, im adding this to my deposit list

• 28.02.2019

Hi chimera02. Since it has not happened to my me. Awaited I mas of two days in order that they were putting the bond and because they me were not activating it. I do not believe that it returns to enter this casino. I have deposited and my bond was not in the instant. I have not liked it. Luck for you.

• 12.07.2019

The casino undergoes monthly public testing from ecogra.ponravilsya a set of games in this casino, all my favourite producers. I didn't play for money yet, but I already noted for myself that Sugar Casino accepts WebMoney and Yandex, and it is very convenient for me.

• 28.06.2019

Sugar casino is a casino that I have played only once and probably last time in my life. I learned about the casino many months ago when I found out an offer they had for some free spins on Starburst for registering the account. So I made my account here and claimed the free spins and had some fun with them.

• 12.06.2019

cool ce site est du canada je suis contente 

• 06.02.2019

this casino is a bit risky they withhold my winnings when i won with the no deposit bonus when sign up the say when i contact them by live chat that the bonus is not valid for my country cause they don't accept it but they funded it to my account 

Better don't play here, sorry for this clear statement. This is the updated review from my review in june this year.

Good games offer. Member of a trustful group of casinos.

Many games options, support and account Verification are fast. I always like to use match bonus, this is the one casino offers many kinds of deposit bonus. I like it.

I made 100 euros deposit and got 150% first deposit bonus, but couldn't manage to finish the bonus wagering. Then I made second 100 euros deposit and got 125% deposit bonus, luckily finished the wagering and I have made withdrawals requests, withdrawals are still pending.

got 55 free spins there when I deposited the first time at starburst wager free. also some free spins maybe 10 on twin spin with no deposit code that is.

Ok, Sugar Casino is all in all a trustful place. The group has many other casinos and you can play here safely.

Nice offer from games

Various promotions

Payout Rate is good

Payout times are various... in the week nearly instant, at the weekend I think they dont process payouts

customer support is 24/7

I can recommend this casino, but there are better places for sure

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