Description: Monarchs Casino is an online casino with a theme that's as royal as its name. It is powered by Top Game and features both virtual and live casino games. The games are available in a downloadable casino client for Windows computers only. Monarchs Casino is licensed in the jurisdiction of Costa Rica.
Restricted Countries
Players from all countries are welcome, although some players may have to wager more than others on bonuses in order to cashout (Sweden, Finland, Netherlands, Norway, Denmark). Full details can be found within the casino's terms and conditions.
Interface
While exploring the site one can encounter some broken links, such as the ones for the T&C and Privacy Policy. Live chat must be accessed within the casino client since the link on the website does not function. Additionally, the South African flag on the top-right does not work properly and will disable all links. The actual downloadable casino client works fine, however.
Virtual Games
Monarchs Casino is home to the full selection of games from Top Game. It has an even mix of modern five-reel video slots and more traditional three-reel classic slots. Some of the most popular titles include Fruity Slot, Carnival of Venice, Bee Land, Beautiful Salon, Transylvania, and Cool Stone Age.The table games assortment at Monarchs Casino features three different types of blackjack (including Double Exposure), two different types of roulette (including Roulette Crystal), Casino War, and Mini-Baccarat. No casino pokers or other types of table games are currently available.Monarchs Casino offers four different video poker games: Jacks or Better, Deuces Wild, Joker Poker, and Deuces and Joker. The casino also features Weed Whacker and Keno.
Live Games
Within the casino lobby, players can find three different live table games: Live Blackjack, Live Roulette, and Live Baccarat. These are streamed directly from the Top Game studios in real-time. The games use the same rules that are commonly found in most land-based casinos.
Support
Players can contact the casino 24/7 through live chat, which is integrated into the downloadable casino client. This interface allows for representatives and players to communicate instantly with one another. Alternatively, players can email the casino and expect a reply within 1-2 business days.
Security and Fairness
There doesn't seem to be an officially written Privacy Policy. Casino only states in common tongue that it won't misuse your data and they will keep them safe. There is no visible information on how the data is encrypted.
Pros
All players accepted
Good mix of bonus video slots and three-reel games
Live games available
Live chat available 24/7 in the casino client
Cons
Only Windows downloadable version
Broken links on the website
Lack of information on security and fairness
Fairly small assortment of virtual table games
Add contact information for Monarchs Online Casino
I like the games they offer and enjoy playing there.
Nothing is good about this site, you will deposit and get nothing.!
Only one slot was fun...
Support agents are very sympathetic (that's the reason I gave 2 stars instead of one).
My next review will be about Monarchs Online casino. A few days ago I took few of no deposit bonuses for askgamblers, for casinos powered by Top game software. I am not a fan of this software, but I decided to take the free chip and who knows,maybe a miracle will happen and I will wager it?
So I signed up but I couldn't find where I could claim the bonus, but after I re-logged into my profile, 110eur had been credited me. Since it was Top Game powered, I decided not to be a low roller and play my favorite game from them -Beauty Salon with 1 eur bets. A bit risky, but I had nothing to lose. For some time it actually worked fine and I managed to boost my balance up to 250 eur. And at least playing this game with higher bets is more interesting, and the 5 free spins with 3x multiplier finally gave me more than 5 eur win. And then I increased my bet to 2 eur. Many times 2 hairstylist symbols came up, which works as wild symbols and they increase your winnings, so many times my 2 eur turned into a 4.60 win.
I played this game for about an hour and eventually even increased my bet to 5 eur per spin, something I would never do win my own money. The wins were really nice, sometimes with the wilds even 60 eur to 80 eur. Than my greediness took over me and I increased my bet to 10 eur per spin. My balance went down to 40 eur and I contacted the chat to ask about the wagering, since I didn't even know about the requirements. I was told that I had to wager 14.000 eur and that I had managed to wager so far 900 euros. Maybe if I was luckier, I would have met them, but few minutes later I got busted.
Overall I had a great time at Monarchs casino, mostly because I played the only game I really like from Top Game, and because I made decisions I wouldn't normally make, so it was a really interesting session.