Description: Genting Casino was launched in 2010 and is backed by some of the largest UK gaming groups in land based Casinos. Given this reputable background the Casino is off to a great start. However it takes more than just a good reputation on order to pull off a new venture in online casino gambling. The Genting web site's head line feature is the Casino all though it also boast of a powerful side twist the Genting Poker site. The Casino Lobby is appealing in graphics and design and offer complete information for any new visitor.
Genting runs on Playtech software which is a wise choice for the wide selection and the trusted brand that Playtech has become known for. With a very enticing Welcome Package the Casino is sure to let new players know who are the most important, the client. The Casino is independently tested and carries the official certificate of Random Number Generator (RNG) to ensure player security. The Casino supports all major debit/credit cards for online payments and have a wide range e-wallet options and bank transfers available for account funding.
Casino Promotions
Genting Casino offer a time limited £1,000 Welcome Package for all new players to take advantage of when registering to the Casino. The sign up package is divided into 9 different match bonuses. This means that as a new player you will not only get rewarded for signing up to the Casino but they will keep rewarding you with another 8 match bonuses for your next 8 deposits. The first bonus is worth up to £150 and comes as a 100% bonus, on the following 7 deposits the player will get a 50% worth up to £100 and the final 9th deposit bonus is 100% and worth up to £150 totalling the players welcome cash rewards to £1,000. Regular players will benefit from a variety of promotions including the weekly High Five Friday, Roulette Rebate and a rewarding comp points program.
Games and Software
Starting to play at this Playtech casino is a true pleasure with over 70 casino games on offer for both a download version and the Flash based option on the games all developed by the respected software company Playtech. Classic games such as Roulette, Blackjack, Baccarat, Sic Bo and Craps. Video Poker games such as Jacks or Better, and 2 Ways Royal. A massive range of classic slots and video slots are provided for every slot fan out there. Progressive games is a major highlight at the Casino with both progressive slots and progressive blackjack giving players the chance to hit millions.
Customer Support
The Casino provide a wide range of customer support contact options including, telephone, email, fax and live chat. These methods can be used to contact a member of staff at any point 24 hours a day with the exception of their live chat which is only open from 4pm until 2am UK time. Live chat is UK based and delivers on site and a custom in built live chat software, allowing players to contact the support team directly from within their accounts. The staff at Genting Casino can be contacted at any point and for literally any reason be it general or a technical query.
Pros
A massive Welcome Package
Backed by reputable Casino Group
Well known and established software
Cons
Does not Welcome US Players
Customer Support focus on UK support
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What seems like many moons ago but in reality was about 4 years, I stumbled on Genting casino in the dark recesses of the Internet. It wasn't a name I was familiar with at the time but a bit of research informed me that Genting were and still are, one of the largest casino and entertainment companies in the world.Convinced by this fact and the Alderney licence seal i signed up and played their Playtech games. A lot of my favourite Playtech games were missing and there was a 12 hour reverse pending time in play which I am not a fan of.Fast forward to 2013 and I received an email from Genting casino detailing a games upgrade.Aside from bringing in a slew of my favourite slot games from Playtech's Marvel slots they also added an improved Live Dealer product offering Baccarat, Blackjack or European Roulette with a choice of Asian or English-speaking dealers.At the same time, Genting ditched their second online casino "Circus" to concentrate their efforts on the one brand and I'd guess the money saved explains the new investment in Genting casino itself. Seems sensible to me as both casinos were pretty much identical in terms of what they offered and neither really competed with the top brands. Overall, just an average experience and definitely not a casino that I would have considered among my best online casinos selections.genting casino has a new £500 welcome bonus that seems pretty straight-forward if you take those (I don't personally - prefer to be able to cashout when I want and without restrictions) but that aside to be honest, after playing the new games and running through the cashout process I reached the conclusion that there is nothing too major other than a few tweaks to customer service which seemed relatively responsive and seemingly clued-up. The 12 hour reverse time still exists although I am reliably informed that VIP's get special treatment that speeds up the cashout process - for everyone else this means a 24hr delay in processing but that is pretty standard these days.Overall though I'd say Genting casino is one of the better online casinos I've played and for live dealer players it's a no-brainer.
Hi Misha77, thanks for heads up. I suppose that they supplemented list of "restricted countries" in their T&C from time to time, but I don't know why they didn't even think to inform their members about that, especially when member want to deposit there. Luckynn
No more players from CZECH REPUBLIC! Why they didn´t tell me, when I was depositing....They didn´t tell me, don´t deposit, you can´t play here... strange....or not?